EAP / EFAP Employee Assistance Providers

Penelope client management solution for EAPs is a robust and flexible client management information system that allows you to easily capture and report on clinical, worklife and other services for organizations and their employees. Penelope is a configurable solution that allows you to define the services  you provide and the workflow that best suits your business model. CLICK HERE for a detailed whitepaper on how Penelope can benefit your Employee Assistance Program administration and service delivery.

Manage direct employee services from information and referral, assessment and brief therapeutic services through to follow-up care for employees and their families.  Track progress notes, care plans, assessments and other documentation and store attachments.  Report on utilization with client details including demographics, presenting issues, risk assessment or user-defined client information.  Decision support tools can be used to pair clients with the most appropriate provider based on user-defined criteria including geographic area, availability, specializations and more, and user-based authorized access to client records and system functions can be configured. 

Organizational or corporate services such as management consultations, on-site/remote  training and workshops, CISD groups, outreach and awareness activities, surveys and other worklife services can also be captured and easily reported on.

Penelope’s billing module tracks inclusive services for one or more episodes of treatment and for organizational services as well as additional billable services.  The unique contractual agreements for each organizational client can be configured and tracked automatically through service provision.  A/R is a streamlined and efficient process as it is integrated with service provision and requires no duplicate data entry.

Penelope’s flexible workflow features allow for centralized, site based or user-based recording of referral and intake information, waitlist enrollment, assignment to in-house or affiliates/consultant providers and scheduling. Schedule details can include the employer to prevent scheduling back to back appts of colleagues.  Penelope can also accommodate multi-site, remote access for affiliates working off-site. 

Penelope can stream-line your processes, track a wealth of client, organization and service-related information and give you the bird’s eye view of  service utilization, staff productivity and client needs and outcomes. Let Penelope help you demonstrate the ROI for your organizational clients. Explore Penelope’s fit your EAP.

Ask us to show you how Penelope can benefit you. We’re here to help. Contact us for more information at info@athenasoftware.net or sign up for a free online tour of the software. After a free online demo provided by one of our knowledgeable sales staff, you'll be able to try an online demo version of Penelope for 30 days. Online or on your Server, Penelope Client Management Software empowers your organization to move forward with confidence.