Athena Software Launches New Help / Support Site
September 15, 2007
Athena Software is pleased to announce the launch of an all-new help and support site that features radically expanded support functionality including:
- Searchable, categorized Knowledgebase, including Glossary and Tutorials
- Searchable, categorized Troubleshooter
- Enhanced, searchable Download section
- User Accounts with Ticket Histories
- Searchable News Section
- Support Tickets
- RSS Feeds for each support site section
- PDF-output, print-out and email-ready capabilities of all articles
- User Feedback, Ratings and Comments
- Online, realtime chat support (when available)
This site will revolutionize how Athena Software's thousands of clients access support resources and learn about Penelope's many features and robust functionality.