Athena Software Launches New Help / Support Site
September 15, 2007

Athena Software is pleased to announce the launch of an all-new help and support site that features radically expanded support functionality including:

  • Searchable, categorized Knowledgebase, including Glossary and Tutorials

  • Searchable, categorized Troubleshooter

  • Enhanced, searchable Download section

  • User Accounts with Ticket Histories

  • Searchable News Section

  • Support Tickets

  • RSS Feeds for each support site section

  • PDF-output, print-out and email-ready capabilities of all articles

  • User Feedback, Ratings and Comments

  • Online, realtime chat support (when available)

This site will revolutionize how Athena Software's thousands of clients access support resources and learn about Penelope's many features and robust functionality.