Domestic Violence and Sexual Assault Services
Spend more time helping those in need, reaching out to the community, growing your organization and demonstrating the good work you do. Spend less time passing and locating paper, manually tabulating data, collecting and combining data from multiple sources, assessing funding allocation, determining complex eligibility requirements and struggling with complex reporting requirements. Penelope can capture the wide range of services you provide including, but not limited to:
- Crisis call /Hotline services
- Individual /family counseling
- Group programs eg. Support groups, Batterer’s Intervention
- Case management, safety planning, transition planning
- Legal, Medical advocacy and accompaniment
- Referral services
- Follow-up services
- Housing/Residential services
- Shelter services
- Educational and Outreach Services to schools, workplaces, other community venues
- Informal programs
Penelope allows you to track a wealth of information as part of service provision including program specific documentation such as care plans or external forms and resources, scheduled and unscheduled appts and events and specific services provided therein. Create your own crisis call log and care plan or use our templates, track phone and email contacts to collateral contacts, record basic needs items and services provided, instances of advocacy and accompaniment with details and much more.
Penelope can track multiple funding sources and complex funding eligibility and reporting requirements in addition to self-pay services or registration fees. Report on the number of adults and children served in various programs with demographic details, client needs and a wealth of service utilization statistics. Report on bed days, and housing use, staff caseloads and case intensity, use of multiple services and recurring use of services. Measure program outcomes against internal benchmarks and client outcomes and satisfaction.
Coordinate care among service providers and specify levels of access to information. Record supervision, staff certification and training, specializations and other attributes such as a second language. Assign clients to one or more providers based on their particular needs.
Penelope is a feature rich and flexible program for survivors’ services – ask us to show you how it can help your organization reach new heights. Contact us for more information at info@athenasoftware.net or sign up for a free online tour of the software. After a free online demo provided by one of our knowledgeable sales staff, you'll be able to try an online demo version of Penelope for 30 days. Online or on your Server, Penelope Client Management Software empowers your organization to move forward with confidence.
